In case of an earthquake, what should dispatchers prioritize?

In the event of an earthquake, the primary focus for dispatchers should be to ensure that communication channels remain open for emergency services. This is crucial because during a disaster, effective communication is vital for coordinating rescue operations, assessing damage, and providing timely assistance to those in need. Emergency services rely on clear, uninterrupted communication to respond rapidly and effectively to the situation at hand.

Maintaining communication enables dispatchers to relay critical information about ongoing emergencies, such as aftershocks, infrastructure status, and the needs of the affected population. It allows for better situational awareness for first responders and facilitates the allocation of resources where they are most needed.

While collecting stories from witnesses, distributing safety supplies, and alerting media teams may all be valuable actions, they are secondary to the urgent need for clear and reliable communication among emergency responders during a crisis. Prioritizing communication ensures that life-saving efforts are organized and executed efficiently, which is paramount in disaster scenarios like earthquakes.